dpc88 Privacy Policy

This Privacy Policy ("Policy") describes our commitment and practices regarding the collection, use, storage, and protection of personal information belonging to users of the dpc88 platform. By using the dpc88 website or registering an account, you are agreeing to the terms of this Policy.

dpc88 is committed to providing a safe, transparent, and responsible online entertainment environment for players in Bangladesh. Respecting your privacy is an integral part of our core principles.

dpc88 collects the following types of information in order to operate the service properly and provide you with the best experience:

2.1 Information You Provide Directly

When you create an account or use the services at dpc88, you directly provide us with the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Payment information (bKash, Nagad, or Rocket account number)
• Identity verification documents (where applicable)

2.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

• IP address and device identifier
• Browser type and version
• Operating system information
• Date, time, and duration of page visits
• Links clicked and browsing behaviour
• Referral source (how you arrived at the site)

2.3 Transaction Information

When you use our payment services, we collect transaction history, deposit and withdrawal amounts, and timestamps related to those transactions.

2.4 Cookies & Tracking Technologies

dpc88 uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help manage your session, remember your preferences, and maintain security. You can control cookies through your browser settings, but disabling certain cookies may limit the functionality of the platform.

dpc88 uses your information only for specific, lawful, and legitimate purposes. Those purposes are described in detail below:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To run gaming, betting, and payment services smoothly.
• Age & Identity Verification: To prevent access by those under 21 and to meet regulatory requirements.
• Fraud Prevention: To detect and prevent suspicious activity and to maintain platform security.
• Customer Support: To resolve your questions, complaints, and issues.
• Communications: To send important updates, policy changes, and transaction notifications.
• Platform Improvement: To analyse user experience and improve the quality of our services.
• Responsible Gaming: To identify users at risk of problem gambling and to provide the necessary support.

dpc88 never sells your personal information to third parties. However, information may be shared in a limited way in the following circumstances:

4.1 Service Provider Partners

We work with trusted third-party partners for payment processing, technical infrastructure, and customer service operations. Information is shared with these partners under strict confidentiality agreements, and they may only use it for the specified purpose.

4.2 Legal Obligations

We may be required to disclose information under a court order, lawful legal process, or direction from a government authority.

4.3 Business Changes

In the event of a business transfer, merger, or acquisition, user information may be transferred. We will notify you in advance before any such change takes place.

4.4 Fraud Prevention

Information necessary to prevent fraud, money laundering, or other illegal activities may be shared with the relevant authorities.

dpc88 applies industry-standard technical and organisational measures to protect your personal information. The key elements of our security framework are as follows:

5.1 Encryption Technology

All data transmissions are secured through SSL (Secure Sockets Layer) encryption technology. This ensures that information exchanged between your browser and our servers remains completely private.

5.2 Secure Databases

Your sensitive information is stored in encrypted databases. Passwords are never stored in plain text — only their encrypted hash is kept.

5.3 Access Controls

Access to your information is granted only to staff who need it for a specific task. All access is logged and audited regularly.

5.4 Security Audits

Our systems undergo regular security reviews. Potential vulnerabilities are identified and addressed promptly.

Please note that no data transmission over the internet can be guaranteed as completely secure. We take every measure to provide maximum protection, but you also bear some responsibility for keeping your account login details confidential.

dpc88 retains your information only for as long as it is needed for the relevant purpose:

• Active Accounts: All information is retained for the duration that the account remains active.
• Closed Accounts: After an account is closed, transaction and identity information is retained for a specified period as required by regulatory obligations.
• Legal Requirements: In the case of a legal dispute or investigation, information may be retained for as long as necessary.
• Marketing Information: Retained until you opt out of marketing communications.

Once the retention period ends, information is securely deleted or anonymised so that it can no longer be linked to any individual.

As a user of dpc88, you have the following rights regarding your personal information:

7.1 Right to Access

You can find out at any time what information we hold about you, why we hold it, and how we are using it.

7.2 Right to Rectification

If any of your information is inaccurate, you have the right to request a correction. General information can be changed directly through your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where legal obligations exist, it may not be possible to delete all information.

7.4 Right to Object to Processing

You have the right to object to your information being used for marketing purposes. Every marketing message includes an option to unsubscribe.

7.5 Right to Data Portability

You have the right to request your information in a structured, machine-readable format.

To exercise any of the rights above, please contact our support team.

You can use bKash, Nagad, or Rocket to make payments at dpc88. When carrying out transactions through these mobile banking services:

• All transaction information is stored in encrypted form on our secure servers.
• Your mobile banking PIN or password is never stored on our servers.
• Each transaction is identified by a unique reference number.
• Your transaction history can be viewed from your account at any time.

The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. All transaction information is recorded in accordance with Anti-Money Laundering (AML) regulations.

dpc88 strictly does not provide services to anyone under the age of 21. We apply age verification measures and do not knowingly collect any information from minors.

If we become aware that a minor has registered on our platform, their account will be closed immediately and the collected information will be deleted.

The dpc88 platform may include third-party services such as game software providers and payment services. These third parties have their own privacy policies, and we are not responsible for the security of their services.

Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others operate within their own technical environments. You should familiarise yourself with their policies before using their services.

For operational reasons, your information may be stored or processed outside Bangladesh. In such cases, we ensure that the information is protected under adequate security measures and that the standards described in this Policy are maintained.

dpc88 reserves the right to review and update this Privacy Policy from time to time. For significant changes:

• A clear notice will be posted on the website.
• Registered users will be informed by email.
• The date of change will be updated at the top of the Policy.

Continued use of the platform after any change will be taken as acceptance of the updated Policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team. We will try to resolve all requests as quickly as possible.